Camp Quality Responsible Play
We recognise that gambling can have consequences and want to provide support and resources for those who may be affected.
Camp Quality is committed to providing a safe environment for our supporters to enter our lottery (raffle) games within their ability to do so. Camp Quality discourages supporters from engaging in extended gambling.
There is no obligation to purchase a certain number of tickets in the lottery (raffle) game, so no supporters should purchase tickets that would overextend their financial capability.
Any purchase of tickets is followed by a confirmation email, which includes the ability to update your subscription preferences, including unsubscribing from the receipt of promotional marketing. Result notifications also include a link to update subscription preferences.
Gambling Assistance
If you or someone you know needs help, please get in touch with Gambling Help Online, which is available online and by phone 24 hours a day, 7 days per week.
This service provides free, anonymous support for anyone affected by gambling. Phone 1800 858 858 or visit Gambling Help Online for more information.
There are also several Gambling Help offices located across all regions of Australia. Find out more.
Gambling Product Information
The terms and conditions for the conduct of any lottery (raffle) games by Camp Quality will be provided on the lottery (raffle) website. FAQs and/or information material designed to promote the raffle will also be available on the Camp Quality website at www.campquality.org.au.
Our lottery (raffle) websites will also promote the odds of winning the stated prizes based on the total possible ticket sales.
These terms and conditions clearly state that a supporter must be over 18 years of age to purchase tickets in our lottery (raffle) games.
Self-Exclusion
You can opt out of receiving raffle promotions at any time by contacting us by email at [email protected] or by calling our customer support team at 1300 662 267 during business hours, Monday to Friday, 8 am to 5 pm.
Additionally, you can manage your email preferences by using the unsubscribe link at the bottom of each email.